🆘 Help Center | Zenvia Life Style

💬 Welcome to the Zenvia Help Center

Need help? You’ve come to the right place. Whether you have a question about an order, shipping, returns, or anything else — we’re here to make your experience simple and satisfying.

🧘‍♀️ Zenvia Life Style is built on support, peace of mind, and world-class service.

📧 Email: info@zenvialifestyle.com
📞 Phone: +1 214-234-5678
🕘 Support Hours: Mon–Fri, 9:00 AM – 6:00 PM CST

🔍 Quick Topics & Resources

📦 Orders & Tracking

Where’s my order?
🔍 Use our Track My Order tool with your order number and email to get real-time updates.

Can I change or cancel my order?
🕒 Yes, if your order hasn’t shipped yet. Contact us within 1 hour of placing it at info@zenvialifestyle.com.

I didn’t receive a confirmation email.
📩 Please check your spam folder. Still nothing? Email us with your full name and order date.

🔁 Returns & Refunds

What is your return policy?
✅ We offer a 30-day return window on unused items in original condition.
View our full Returns & Refunds Policy

How do I return something?
📬 Email info@zenvialifestyle.com with your order number and reason. We’ll guide you step-by-step.

How long do refunds take?
💳 3–5 business days after we receive and inspect your return.

🚚 Shipping Information

Do you offer free shipping?
🎁 Yes! Free shipping is available for orders over $75.
View our Free Shipping Page

How long does delivery take?
🕒

• USA: 5–10 business days
• International: 7–20 business days

Do you ship internationally?
🌍 Yes, we do! Fees and timelines depend on your location.

💳 Payments & Security

What payment methods do you accept?
💳 Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay.

Is my payment secure?
🔒 Yes. Zenvia Life Style uses industry-standard SSL encryption and PCI-compliant gateways to protect your data.

👤 Account Help

Do I need to create an account?
👤 No, but creating one makes order tracking, returns, and repeat purchases easier.

I forgot my password — what should I do?
🔑 Click “Forgot Password” on the login page and follow the email instructions.

🙋 Still Need Help? Contact Us

💡 Feedback or Suggestions?

We’re always listening. Drop your ideas and thoughts on our Feedback Page — you help shape the future of Zenvia Life Style.

🧘 Zenvia Life Style – Simple Support, Always Here.