Customer Service

💬 Customer Service | We’re Here for You

Zenvia Life Style values every customer like family. Your happiness and satisfaction are our top priority, and we’re always here to support you through every step of your shopping journey.

📍 Address: 5900 BALCONES DR #25964, AUSTIN, TX 78731-4257, USA
📧 Email: info@zenvialifestyle.com
📞 Phone: +1 214-234-5678
🕒 Support Hours: Mon–Fri, 9:00 AM – 6:00 PM (CST)

🤝 How Can We Help You?

Whether it’s a question about an order, a product inquiry, or a return request — we’re just a message away.

🧾 Order Support

📦 Track My Order
Check the status of your order anytime using our Track My Order tool.

🔁 Returns & Exchanges
Need to return something? Visit our Returns Policy page and initiate a hassle-free return within 30 days.

📨 Order Confirmation
Didn’t receive an email confirmation? Please check your spam folder or contact us.

🛍️ Product Support

💬 Need Help Choosing a Product?
We’re happy to guide you! Email or call us with your preferences and we’ll recommend the perfect item.

🔍 Product Not as Expected?
Reach out within 30 days for a return, exchange, or refund. We’re committed to your satisfaction.

💳 Billing & Payments

💰 Payment Failed?
Try another method or contact your bank. We also support PayPal and digital wallets.

📄 Need an Invoice?
Let us know your order number and we’ll email your receipt or invoice directly.

🚚 Shipping Questions

🌎 International Shipping?
Yes! We ship globally. See our Shipping Info page for full details.

📦 Damaged or Missing Items?
We’ll replace or refund it — no problem. Just contact us within 7 days of delivery with photos and details.

🔐 Account & Security

🔑 Forgot Password?
Use the “Forgot Password” link at login or click here to reset it.

🔐 Is My Info Secure?
Absolutely. We use 256-bit SSL encryption and never sell or share your data. Learn more in our Privacy Policy.

📣 Ways to Contact Us

🌟 Your Feedback Matters

💡 Have an idea, issue, or suggestion? We want to hear from you! Every message helps us grow and serve you better.

🧘 At Zenvia Life Style, we don’t just sell — we support, we listen, and we care.